Return & Exchange Policy

At Cashout, we want you to be satisfied with your purchase.

Return Eligibility

You may request a return or exchange if:

• You received the wrong product.

• The product arrived damaged or defective.

• The product is significantly different from what was ordered.

Return requests should be submitted within 7 days of receiving the order.

Conditions

To qualify for a return or exchange:

• The product must be unused and in its original condition.

• Original packaging, tags, and accessories should be included where applicable.

• You may be required to provide photos or videos showing the issue.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, customization, or other product-specific reasons. Such restrictions will be mentioned on the relevant product page where applicable.

Refunds

Once the returned product is received and inspected, we will inform you whether the return is approved.

For eligible orders, refunds will be processed using an appropriate method agreed upon with the customer. Delivery charges may be non-refundable unless the return is due to an error or defective product from our side.

Exchange

If an exchange is approved, we will arrange the replacement product subject to availability.

How to Request a Return

Please contact Cashout through the contact details available on our website and provide your order number along with details and evidence of the issue.